Sony rolls out Welcome Back Program (was: PlayStation Store Returns)

[anoken]

I know you all want to know exactly when the services will be restored. At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.

Posted in the newest playstation blog entry. Few days guise!

[Snrm]

Posted in the newest playstation blog entry. Few days guise!

at LEAST a few days, they never told us the at MOST.

[CENTURION24]

Remember the last time they said a few days.

[keyscar]

agreed last time it was one or two days turned into 3 weeks XD

[Silverleon]

http://blog.us.playstation.com/2011/...meline-update/

I know you all want to know exactly when the services will be restored. At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.

No known date yet people, there, they said it now more estimation so the complainers stop complaining about "Why you keep lying?!" "Why you lied on your estimation of when it was gonna be up?!"

So there, they don't know, happy?
You better be or you're just complaining to complain now.

No more sugarcoating it to try to please people as it seems it only made them angry in the end.

[Fading-Dream]

I honestly can't remember the last time they said that... It's been so long

Honestly, what do they think they are proving with this lack of communication? I guess it really is good for business to first have your network be rather easy to hack (three times already...), then not inform your customers, then post some dates which end up being wrong (more on this later), and then go into sheer silence. The problem is that they see themselves as gods or deities. They think they are above us and we are just the dogs to pick up the crumbs that they drop from the table. We are the peasants while they are the Kings and Queens. Sure, they might not want to get our hopes up, but we are LOSING HOPE! Even the loyalist fans (loyal to a company as big as Sony is idiocy) are losing faith. Even in their blog they have made it obvious that they are far more concerned with catching the hackers than trying to get online back.

Moving away from their notion of superiority, they are doing things WRONG. They need to work solely on getting online gaming back up, then work on the shop. Don't do it all at once. It's called task-based work and even small companies know you should do one thing at once. Sure they might not all be able to work on the system, but surely they could speed things up a bit. But no, they are being slow and unintuitive...

It's really a shame that Sony has approached the PS3 in such a way. While I commend the system itself, the removal of Backwards Compatibility was the beginning of a downward spiral. Sure, Other OS may not have been used often, but that should have been OUR CHOICE. If you start a tomato farm and find a worm in one tomato, you don't dispose of the entire tree. No, you simply toss away that bad part. Other OS was that tree, and the hole where people could get in was that tomato. The PS3 is the whole pasture.

I am disgusted... Don't they know I just got my new TV?!?!?!

And Silverleon, people are just frustrated with the down time and that it took so long for an update with so little.

[METALPUNKS]

http://blog.us.playstation.com/2011/...meline-update/


No known date yet people, there, they said it now more estimation so the complainers stop complaining about "Why you keep lying?!" "Why you lied on your estimation of when it was gonna be up?!"

So there, they don't know, happy?
You better be or you're just complaining to complain now.

No more sugarcoating it to try to please people as it seems it only made them angry in the end.

I'll be the first to admit I realize I'm one of those complaining to complain. Like I've said before I won't believe a thing until I see it up right in front of me. I just been getting myself fired up, for what? Nothing I suppose. I should know by now not to expect much. Sony uses words very wisely in their updates. You can't look at what right in front of your face you have to read between the lines, I have gotten good at that throughout this entire ordeal. This time all I saw was blah blah AT LEAST BLAH BLAH. Well what's the most Sony, a month. I have purchased two games since the start of this, no online for both of them. Pretty soon I'm going to complain to complain about complaining lol. What a sad sad person I've become. I really need to step back and look at how I live my life.

I'm starting a 24hr no complain law. I'm the only one involved so far. It's called 24 awesome hours of positive posts.

Thank you Sony for keeping us up to date with blog posts, you have shown me you care so much about us. Take as long as you need, I don't care to watch Netflix or play any online games. I love playing my single player games and collecting trophies. You've made me open my eyes to other things in life, not everything is gaming. I will be waiting patiently for the return of your new and improved service. Keep on keeping on. We love you!

I may have written that a couple days after the outage but try ain't getting that from me now. Here I go complaining again. Lol I'm stopping right......

[JspOt]

Guys. Sony is doing something to help us. Be grateful. Do you need online to play video games? No. Is Sony even trying? Yes.
They have the FBI tracking Anonymous, and they're doing what they can. They're doing something to bring back PSN, and no, they might not be making good choices, but they're doing something, and that should be all that matters. They're trying, not lying on the couch, trying, not watching TV, trying. Sony is bringing back PSN, that should be something to be happy about. We're asking Sony to hurry up baking a perfect pie that needs time to bake, and we already have a big slice of that pie already cooked, sitting right in front of us.

We should be patient too. It IS a virtue, getting something is better than nothing. Remember that they are estimates and that Sony is a group of humans. They're not perfect.

Fading-Dream, if Sony was the way you described them, then they would be promising the servers by June. They are helping us.

[Hana_Kami]

I have had no problem with the downtime.

I've been too busy with my new Maple Story addiction after trying the game a few days ago. It's even pulled me away from creating and training to keep LBP platforming skill up during downtime. ><

Darn you Maple Story! Well at least I'm never bored during my gaming time.

[Ayneh]

19 more days huh?

[Silverleon]

19 more days huh?

Said who?
If you mean the "All services up by the 31st, tehn tehy just mean ALL, but they'll be bringing things up separately, meaning PSN up, then Store, then other stuff, for example, they're just saying ALL should be up by the 31st, but PSn may be up in 2 days pr in a week, that is still unknown.

[Ayneh]

Said who?
If you mean the "All services up by the 31st, tehn tehy just mean ALL, but they'll be bringing things up separately, meaning PSN up, then Store, then other stuff, for example, they're just saying ALL should be up by the 31st, but PSn may be up in 2 days pr in a week, that is still unknown.

We'll see. At least a few more days comes across as another week minimum to me.

[METALPUNKS]

I need to put this out there. It seems we have a little civil war going on among us. Some people are mad and some say relax. I guess when it boils down to it we all want the same thing, service restored by Sony. I am on the mad side in all this, I will defend us by saying a few things. This is not to put down anyone down this is just to explain how we feel. Some of you say stop it guys Sony is trying, they are doing everything they can. I agree. I'm sure they are doing the best they can do to restore PSN. The argument I have along with many others is I think this could have been handled in a better manner.

Here we are on week 3 of no online, no chat, and no store. Games we have purchased to play online cannot be played, infamous 2 beta testers cannot test, Dlc and downloadable games cannot be downloaded and most of all we no longer get to experience the reason most of us buy a ps3 these days. Yes we buy it for playing games but over the past few years online gaming has become a huge part of that, we just want it back. I don't totally disagree with the people that say leave Sony alone, let them do what they have to do,they are trying very hard. This is what I don't agree with and it's has to do with how they have been handling the situation. It won't go into exact dates and times because I'm sure we all know unless you've been living on Pandora and have no contact with earth.

We've been told three different dates now and none have been correct. Not only does Sony not follow through they don't even give us an explanation of why it's still not up. They may say something along the lines but still it's not a decent answer of why. Another thing is updates. We went five days in the US without an update, when we finally get one it's a few lines long, still with no real information. After all th rumors that floated around this weekend you'd think we would get a little more. If somebody plays you in your everyday life you can tell, I feel like we are getting played. It's not fair for them to release crappy information and then expect us to sit around waiting on the edge of our seats for them to post on the blog again. It's feels like they dangle it in our faces an laugh at all of us while they do it. I know that's not what they actually do but it can't take away that feeling. This isn't 2 or 3 days into this where they'd be able to get away with it. This is 3 weeks, it's time to be treated like the loyal costumers we are. And yes we are loyal even though we are upset. Look at us we are still sitting here with a system that some of us have no use for without online. Ya there are plenty of single player games and I enjoy many of them, some of my friends don't even have a single trophy because they only play games like Black ops. By the way that makes me upset that they won't play anything else, I think they are missing out but that's their thing and that's why they spent their hard earned money. My point is take as long as you need but we are the ones making you money, we deserve to be handled like we are part of your empire, we feel like the beggars outside the gates. We are why you are Sony, without out us you would be S. There are other letters that went with that letter but I'll leave that to your imagination.

So maybe you took a look at my post maybe not. I'm not saying anything bad toward the people defending everything Sony does. I'm just here to make it clear why some of us feel anger. Hopefully soon enough we can all get back to doing the things that were taken from us and this will never happen again. Again my problem is we don't know when that'll be because we are told nothing. Well at least nothing that has any solid ground to it.


Goodnight and Goodluck Sony.

Just a note: I loved the title of their last blog post.

PSN Restoration timeline update

[sascha_winter•]

My playstation YLOD a few days ago and ever since then I CANT use any of my DLC. This is extremely upsetting because for one I PAID for my content and now I can NOT edit any level that has these DLC in it. So for all those that live on this post telling people to stop complaining cause your tired of hearing it.....seriously stop trying to be a moderator and go write about something else

[Silverleon]

Hehe I'm starting to like it when people think I'm trying to be a mod when I'm not, actually.

Anyways I never said people weren't allowed to complain, I was simply stating there is no point and that if you keep complaining it just shows what kind of person you are, nothing about it being not allowed or or to not do it. xD
(Btw, since when is tired of hearing someone complain = acting mod anyways? O_o)

Beh, its not like not being able to play or enter your levels for one or two more weeks is gonna kill you (Heck, it may actually help you. xD), nor like all DLC was deleted of servers, you'll have your stuff when PSN returns, that's the kind of things you have to deal with when buying stuff online, you got to realize ther's gonna be times its not gonna be available.

Anywho, whatever my other point was, to the people also asking for updates daily/ hourly/ every minute/ second/ milisecond, think about before it was important, sure, but the infor they needed to shar is already shared, what else can they update, really?
They already said they don't have a definite date, and they haven't come up with full details on the "Welcome back bundles" so what are they supposed to update exactly?
Even if they updated hourly, would you really care for:

Update:
"We don't have a date yet, sorry."


Update:
"We don't have a date yet, sorry."


Update:
"We don't have a date yet, sorry."


Update:
"We don't have a date yet, sorry."


Update:
"We don't have a date yet, sorry."


Update:
"We don't have a date yet, sorry."


Update:
"We don't have a date yet, sorry."

Because that's basically what's been updated recently only, and it hasn't changed a thing, has it?
People would most than likely be more angry at many pointless updates like that, and its not like the more they update, the faster they can fix the network, so what exactly is it they are supposed to keep us up to date?
What they themselves don't know, or the confidential information about the investigation they cannot reveal?

One last question, are most of you asking fo updates because YOU want an update, or because everyone's asking for one, making it look like sSony's doing bad by not doing so, so its your "right" to be updated, to feel like the company really cares?

[TheBlackKnight22]

Lets face facts people, yes Sony's security was ****.. they are trying to fix it as effectively and quickly as possible. If its not out yet its because they aren't ready!! They're trying to build a network that could prevent this happening again... that takes time. So quit your whining and go do something else... go outside... dig out that ps2 or wii... hang out with friends. BUT DON'T SIT AND COMPLAIN LIKE A LITTLE GIRL!

[METALPUNKS]

Lets face facts people, yes Sony's security was ****.. they are trying to fix it as effectively and quickly as possible. If its not out yet its because they aren't ready!! They're trying to build a network that could prevent this happening again... that takes time. So quit your whining and go do something else... go outside... dig out that ps2 or wii... hang out with friends. BUT DON'T SIT AND COMPLAIN LIKE A LITTLE GIRL!

I'm sorry but I disagree. Many of us do lots of other things and I'm not getting into this go outside kick lol. I wrote a long post explaining how we feel and why. We totally understand Sony is working hard to get things done, but it's how they are treating us that ****** us off. I mean come on. Why in the world do they think it's ok to put out the last update with a title like PSN RESTORATION TIMELINE UPDATE and have absolutely nothing about a timeline. There are also huge company's now that work with Sony that feel the same way. There saying Sony isn't even talking with them, they are really angry because this whole thing is starting to affect their profits. It's hard for me to sit here and agree that they handles this right. We have a right to complain, that's how we feel. People know when they are being pushed around and there is nothing that can take that away. Anyway I think there are two sides to this and people are split right down the middle on this one.


Here's a good example of a business losing money. I'm not buying Brink because it's mainly an
online based game. Guess what I probably will never pick it up now. So now they lost the sale of the game and any DLC they may have released. It was one of those games I was on the fence with. All it took was for the gamestop employee to say it's really an online based game. After I heard that I said I'll hold off, when I do that I usually convince myself not to pick it up in the future. It's one of those games that if I don't buy it at that moment then I'll never buy it.

I really think everyone is tires of all this even the people that are cool with it. It's been a while and people want to enjoy playing online. I hate when people say "what did you do when there was no online". The thing is there is online and we live and now it's just 'poof' gone. The reason why we lived without it before is because it wasn't there. It's like people saying what did people do before cellphones. I guess people didn't call eachother as much. I remember a time where If somebody wasn't home then you wouldn't get ahold of them. What I'm saying is online gaming is something we've gotten used to and it sucks that it was taken away, no matter who you blame.

I'm done explaining myself. Nothing against you but I've tried to explain this many
times and it seem that people are either angry or ok with it, nothing will change their opinion. It is an opinion and everyone has a right to it.

I will say this though. At least there isn't a million gallons of oil being pumped into the Gulf of Mexico. This is a small problem compared to something on that big of a scale. Regardless who is complaining about what we should be thankful we are not arguing about something life changing.

[Creekey]

I think it is funny how a lot of people say they "don't care about this whole network outage and neither should we", yet they come to this thread and post over and over. If you didn't care, don't you think you would be going "outside" or "playing PS3 offine" instead of coming here?

At least there isn't a million gallons of oil being pumped into the Gulf of Mexico. This is a small problem compared to something on that big of a scale. Regardless who is complaining about what we should be thankful we are not arguing about something life changing.

Well said. With a problem as small as this, the phrase "live and let live" comes to mind. I'm not upset that some people aren't upset about the outage, so why are people getting upset that we are upset about it? (It's upsetting how many "upsets" I just typed.)

[Rabid-Coot]

Here's a good example of a business losing money. I'm not buying Brink because it's mainly an
online based game. Guess what I probably will never pick it up now. So now they lost the sale of the game and any DLC they may have released. It was one of those games I was on the fence with. All it took was for the gamestop employee to say it's really an online based game. After I heard that I said I'll hold off, when I do that I usually convince myself not to pick it up in the future. It's one of those games that if I don't buy it at that moment then I'll never buy it.

http://www.eurogamer.net/videos/no-p...ink-dont-panic You can do it all offline.

[LittleBigDes]

... Here's a good example of a business losing money. I'm not buying Brink because it's mainly an
online based game. Guess what I probably will never pick it up now. So now they lost the sale of the game and any DLC they may have released. It was one of those games I was on the fence with. All it took was for the gamestop employee to say it's really an online based game. After I heard that I said I'll hold off, when I do that I usually convince myself not to pick it up in the future. It's one of those games that if I don't buy it at that moment then I'll never buy it...

Well hackers wanted to punish Sony, they definitely have. But they're also punishing millions of other consumers and businesses such as those that have released games that also focus on online play such as Brink as METALPUNKS has pointed out. Also, the co-op in Portal 2 springs to mind. Yet how many of these companys would actually sue Sony for any loss. It's risky taking that road if you're a game developer that wants to continue a relationship and publish games for that platform when you've also sued them or tried to. What about smaller devs and indie devs releasing games and DLC on the store?

Sure there's offline play but this doesn't help the sales stats on the 1st week of release as people may be waiting to get it after PSN is up in hope for a price reduction later on down the line, since they can't play it online from day 1. As for me I am weary of earning any trophies or doing new game saves when PSN is not up as I have lost stuff in the past due to game updates & those from Sony. So I don't 100% trust that syncing will be 100% correct when PSN does come online. But we'll just have to wait and see.